´╗┐DELIVERY INFORMATION

Shipping Policy

Orders will be processed and dispatched by the next working day, with orders placed after midday on Friday dispatched the following Monday. All shipping costs and delivery times are calculated at checkout, but please note that delivery timings apply from the day of dispatch of your order. Tracking information will be advised on your dispatch confirmation email to keep you fully updated on the status of your delivery. Your method of dispatch is advised at checkout, but we reserve the right to dispatch by an alternative method with equivalent level of service. 

Further information for specific locations can be found below.

USA

No sales taxes or custom tariffs are included in your order, but may be incurred on receipt of goods. 

EU

Deliveries into the EU may be subject to delays on quoted transit timings due to Brexit. 

Additional Brexit surcharges are currently in place on shipments into the EU but these additional charges are included within your quoted delivery cost. 

From July 1st 2021, if you live in the EU zone, you may be liable for additional taxes on delivery due to new IOSS regulations.

WORLDWIDE

Ineos is pleased to be able to ship globally, but it may not be possible to ship to all locations. If your country is not available when choosing your shipping location at checkout, please contact us at ineos@orbgrouplondon.zendesk.com and we will endeavour to assist you. Please note that the customer is liable for any additional duties or taxes charged on delivery. 

Please note that many couriers are experiencing delays due to Covid-19 so we cannot currently guarantee that delivery will be within the quoted timeframes.